At Nexai Labs ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Summary: We collect minimal data needed to provide our services, we never sell your data to third parties, and you have full control over your information.
1 Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and password
- Profile Information: Optional details you add
- Communications: Messages via email, forms, or chat
- Payment Information: Processed through secure third-party processors
- User Content: Data you input (habits, tasks, goals)
1.2 Automatically Collected
- Device Information: Device type, OS, browser
- Usage Data: Pages visited, features used
- Log Data: IP address, access times
- Cookies: Small data files (see Section 6)
2 How We Use Your Information
- Provide Services: Operate and maintain our products
- Improve Services: Analyze usage and enhance experience
- Communications: Respond to inquiries and provide support
- Security: Detect and prevent issues and abuse
- Legal Compliance: Meet applicable laws
- Personalization: Customize your experience
3 How We Share Information
We do not sell your personal information.
We may share information only in these circumstances:
- Service Providers: Trusted third parties (hosting, analytics, payments)
- Legal Requirements: When required by law or court order
- Business Transfers: In connection with mergers or acquisitions
- With Your Consent: When you explicitly authorize sharing
4 Data Security
We implement industry-standard security measures:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Regular security audits and vulnerability assessments
- Access controls limiting employee access
- Secure cloud infrastructure with reputable providers
However, no transmission method is 100% secure. We strive to protect your information but cannot guarantee absolute security.
5 Data Retention
We retain personal information as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we delete or anonymize your information within 30 days, except where retention is required by law.
6 Cookies & Tracking
We use cookies and similar technologies for:
- Essential Cookies: Authentication and security
- Analytics Cookies: Understand usage patterns
- Preference Cookies: Remember settings (dark mode)
You can control cookies through browser settings. Disabling certain cookies may affect functionality.
7 Your Rights & Choices
Depending on your location, you may have rights to:
- Access: Request a copy of your data
- Correction: Request correction of inaccurate info
- Deletion: Request deletion of your data
- Portability: Request transfer in portable format
- Opt-Out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at support@nexailabs.tech.
8 Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
9 International Transfers
Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information.
10 Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Effective Date"
- Email notification for significant changes